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Terms and Conditions

Legal information
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: «Client», «You» and «Your» refers to you, the person accessing this website and accepting the Company’s terms and conditions. «The Company», «Ourselves», «We» and «Us», refers to our Company. «Party», «Parties», or «Us», refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to engage in business with The Company for the express purpose of the Company’s stated services and products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Prague On Segway, https://pragueonsegway.com belongs to PRAGWAY TOURS s.r.o. whose head office is located at Tynska 13, Prague 11000, Czech Republic

We offers tourist services, particularly excursions, tours, visits, recreational, cultural and gastronomic discovery activities, directly or through its affiliated websites. Any reservations made on this website or any of its affiliated websites, imply full acceptance of these terms of sale and the payment of the sums due in respect of bookings made. These Terms and Conditions can be amended and updated at any time and without notice.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use the information collected from individual customers for the purpose of conducting tours. We constantly review our systems and data to ensure the best possible service to our customers.

Confidentiality

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of our services and products.

 

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an «as is» basis. To the fullest extent permitted by law, this Company:

-Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

-Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

 

Payment Policy

Terms of payment are within The Company’s sole discretion, and unless otherwise agreed to by The Company, payment must be received by The Company prior to The Company’s acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by The Company.

THE COMPANY DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, THE COMPANY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

You agree to comply with all applicable laws and regulations of  Czech Republic. You agree and represent that you are buying only for your own internal use only, and not for resale or export. The Company has separate terms and conditions governing resale of Product by third parties.

The Parties agree that this agreement, any sales there under, or any claim, dispute or controversy (whether in contract, tort, or otherwise, whether preexisting, present or future, and including statutory, common law, and equitable claims) between Client and The Company arising from or relating to this agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, The Company’s advertising, or any related purchase shall be governed by the laws of Czech Republic, without regard to conflicts of Laws rules.

All products, tours and services offered by The Company are valid as per the dates displayed at pragueonsegway.com web. The Company is not responsible or liable for any information that it does not directly provide.

Prices listed on The Company’s websites are per person shown in Euros (EUR) and include all the taxes unless otherwise specified. All prices are subject to change without notice.

The Company accepts the credit cards via Paypal, payment methods in the shop does not accept cards directly (PayPal gate only).

Groups 10 people and more have to be pre-payed for 100%.

You can pay wired by bank, invoice will be issued by the request.

 

Cancellation Policy

Groups less than 10 people and private tours:

Minimum 72 hours notice of cancellation is required. No refunds will be given for any reason within 72 hours of the tour start time. 100% refunds will be given if the cancellation is made outside of the 72 hour period.

Groups of 10 people or more and corporate events:

Minimum 96 hours notice of cancellation is required. No refunds will be given for any reason within 96 hours of the tour start time. 100% refunds will be given if the cancellation is made outside of the 96 hour period.

We will always attempt to reschedule your tour if possible according to our business practices and the availability of our guides, tickets, bicycles, and Segways. However, we reserve the right to charge full price for new tour reservations if the original reservation is missed or skipped. We reserve the right to deny an attempt to reschedule a reservation if the notification is received within less than shown above hours of the tour start time.

Weather conditions

In case of light rain we provide raincoats for all the guests. That’s free of charge.

In case of hard rain we will offer you alternative time/date. If customer(s) can’t accept alternative date (customer have a flight home or cruise ship ticket) 100% refund is possible. Please note that customer should inform us before a planned start time, not after.

There is no way to partially cancellation / re-scheduling by the weather conditions, it could be applied for the whole group only.

Notifications

Notification of cancellation is required either in person, via telephone, or via email.

We do not process notifications via sms, messengers (Viber, WhatsApp, Facebook, Telegram) etc.

 There is no way to refund for no-show.

Warning!

Before the start each tour/ ride /rental participant must accept and sign The Waiver Agreement. The text is shown below. If someone does not accept the agreement this person(s) is unable to take part on tour without any refund.

 

Company policy, Waiver Agreement and related materials are subject to change without notice!

 

 

Annex A — rev.4.00 —  28 mar 2017

Waiver agreement

  1. By signing this agreement I declare that I am of legal age and fully understand the contents of the agreement. I was explained and fully understood all the instructions given to me by an instructor from company PRAGWAY TOURS s.r.o. (hereafter Provider) and I declare that I feel prepared enough and can independently control Segway PT, Ninebot, bike, trike, e-bike, quad or scooter (hereafter Transporter). My state of health allows me to operate Transporter safely.
  2. I declare that I am not under the influence of alcohol or any kind of drugs or strong medicine and I can safely operate Transporter.
  3. I am aware that it’s strictly prohibited to operate Transporter while being pregnant or suffering from epilepsy or having heart problems or problems with the nervous system.
  4. I declare that I take on all the risk and full responsibility for my actions or inaction during the trip (regardless of whether these actions or inaction was intentional or unintentional, or were the result of an accident) and for any damage to health and property, which may arise from me or from a third party.
  5. I agree with the fact that the company Provider, any of its employees and agents are not liable for any damage, injury, breakage and loss and injury from the Transporter to any third party during the test drive, Transporter rental, group ride, tours and other types of rides on Transporter, as well as injuries sustained by Transporter during the test drive, Transporter rental, group ride, tours and other types of rides on Transporter.
  6. I was warned prior to the start of my Transporter ride that I would not receive any medical, health or 3rd party liability insurance from Provider. By signing this agreement, I agree that my health is covered by my own insurance only (if I have it and it covers this kind of activity) and it is not affiliated with Provider or any of its employees or owners at all.
  7. If I am responsible for the third person who has not attained the age of 18, and on the basis of my decision a person will ride the Transporter, I fully accept all the above aspects of the Agreement and bear all the responsibility on myself.
  8. I’m aware that if rider’s weight is less than 45 kg it is dangerous to use a Segway PT or Ninebot. The rider’s weight must not be less than 100 lbs. (45 kg). If the rider is below the minimum rider weight limit, he/she may not be able to ride safely because he/she cannot shift his/her weight far enough back (behind the centerline of the wheels) to safely slow down and stop. This is especially true when riding downhill. Also, riders below the minimum weight limit might fail to properly interact with the Transporter balance system. Maximum allowed weight is 117 kg (260 lbs).
  9. I’m aware that during a tour on a Transporter I must keep the distance from the group leader/guide and other group members at least 1 meter also from the pedestrians, cars and other vehicles at least 1.5 meters. I’m aware that I must ride behind the guide, not in front of.
  10. In case I agree for the photo or video service during the tour, I give my permission Provider to use this material in the promotional purposes.
  11. I’m aware that that helmets are obligatory. Helmet should be worn every time you ride on Transporter.
  12. I’m aware that in case of inappropriate behavior of one or more tour participants during practice or during the tour (breaking the rules or disobeying the guide), the guide has a right to dismiss the violator(-s) from the tour any time during the tour without cash refund.

I listened carefully and understood all the information provided during the training instructions, I was taught to operate Transporter, I also agree with all the responsibility imposed on me while using Transporter, and realize the possible risks associated with any activity on the Transporter.