Questions & Answers
We are more than 2 people / I am a solo traveler, is it possible to go on a tour?
Yes, we are able to manage a groups up to 70 people. Send us an email at firstname.lastname@example.org and we will handle your inquiry quickly and individually. [Please include number of people, date and type of tour in the email]
We heard that in Prague segways are banned. Can you provide a legal tours there?
Unfortunately from the 9 Dec 2016 majority close some Old Town areas for segway tours. We made a new rotes where we can offer you the best city views and relaxed park areas. Riding there is legal and you will enjoy your trip with us.
What is the minimum age requirement on Prague On Segway tours?
There are no age limits on our tours, children are welcome, please see the following Question
Are there any weight restrictions on Prague On Segway tours?
Each participant must weigh between 35 - 125 Kgs (72 - 276 Lbs). Lighter or heavier participants can not be allowed on our tours because the Segway would not operate properly. Thank you for understanding.
Is it possible to have a Prague On Segway tour in different languages?
All Prague On Segway tours are in ENGLISH as default. We have Russian-speaking and Portuguese-speaking guides too. Our tour guides are trained to speak English slowly and articulate well with customers who are not native in English. Also we have external guides in other languages (German, French, Spanish, Ukrainian) but they are not available at any time. Please let us know your preference in the Add Comment field during the booking and we will check other languages availabilitiy ASAP.
Is it necessary to book in advance or can we just turn up at the Prague On Segway office?
It is highly recommended to book in advance in order to avoid any disappointment.
Will there be other people on a tour?
All Prague On Segway tours are completely private. There will be only you and a personal tour guide.
How can I pay for the Segway Tour?
Payment is made in our office after the tour. Cash only please (CZK or EUR).
Can pregnant women go on a Segway tour?
The safety of your unborn child is our priority, therefore pregnant women are not allowed on Prague On Segway tours.
Do the Segway Tours operate when it is raining?
Yes, the tours run in light rain and other moderate weather conditions. For winter time we have winter tires on segway so we can safely ride on snow. It is really safe, it is possible to play hokey on segway (but do not recommend to do it without an experience :). In the event of severe or unsafe weather conditions [e.g. hard snow/ice during winter months] the Segway tour may be canceled up to one hour before the departure time. In such cases customers will be offered the opportunity to reschedule for the next available tour.
I have never ridden a Segway before. Are they easy to ride?
Yes! Absolutely! Everyone receives proper Segway training before the tour and we don't start the tour until you feel comfortable. After just a few minutes the Segway connects to your nervous system (as Avatars do :) and riding becomes natural and intuitive.
What is Prague On Segway tours cancellation policy?
Cancellation of your tour is possible 48 hrs. in advance, via email or phone. Later cancellations can not be accepted. We trust our customers to show up for their scheduled tours.
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